FAQ'S

FAQ'S

DOES ANYONE ACCOMPANY THE GROUP FROM THE UK?

Yes, about 7 organisers accompany the group from the UK most of whom have performed Hajj many times. All organisers are fluent in English as well as a few who are fluent in Arabic. We also have Saudi team that joins us once we arrive in Saudi Arabia, which has decades of experience in organizing Hajj.

DO YOU PROVIDE ANY RELIGIOUS GUIDANCE?

Yes, we try to organize regular lecture whilst in Saudi Arabia, covering the rites of Hajj in detail. Our staff will be with you throughout the tour and available to answer any question.

HOW MUCH MONEY DO I NEED TO TAKE WITH ME?

You should take a few hundred pounds with you.

HOW MUCH DOES A MEAL COST?

An average meal would be about 20 Riyals (approx. £4)

WHAT IS THE EXCHANGE RATE?

The exchange rate is around 5 riyals to the pound.

IS THE SOURCE OF THE MONEY THAT I USE FOR HAJJ IMPORTANT?

The money that you use to pay for the Hajj must be from Halal sources. It is stated in the Prophetic tradition, “indeed Allah is pure and accepts only, that which is pure.

I DO NOT HAVE A BRITISH PASSPORT – WILL I GET A VISA FOR HAJJ?

Non British passport holders will be given a visa if they are on a work permit, student visa, a passport with indefinite leave to remain, or are in the UK to live with their spouse. Passports carrying only visit visa will not be granted a hajj visa.

WHAT IS THE LAST DATE FOR BOOKING?

We do not have a published deadline for bookings – our capacity is limited once we sell the last seat for a particular package, we will not be able to accept any further bookings. Our packages are very popular and sell very quickly – we therefore recommend that you book as soon as possible.

CAN I BOOK A HARAM FACING ROOM IN MAKKAH AND MADINAH?

All our rooms are standard rooms, therefore we are unable to guarantee a Haram view room, and however if we are given any Haram view rooms, these are allocated on a random basis to remain as fair as possible.

HOW DO I GET MY CLOTHES WASHED?

There are lots of launderettes near the Haramayn in Makkah & Madinah that will wash and press your cloths, usually within 24 hours, ask one of our organisers or the hotel reception.

HOW ARE THE MEN AND WOMEN ACCOMMODATED IN MINA?

Men and women stay in separate tents in Mina. The men’s and women’s tents are normally adjacent to each other.

WILL I BE ABLE TO CONTACT MY WIFE IN MINA?

Yes, but under no circumstances will men be allowed to enter the women’s tent.

WHAT INTERPRETATION OF ISLAM WILL BE ADOPTED?

Every thing will be according to the Quran & Sunnah, inshaALLAH.

CAN I CHANGE THE FLIGHT DATES?

The flight dates are not changeable.

CAN YOU ORGANISE FOR ME TO FLY TO ANOTHER DESTINATION AFTER THE COMPLETION OF HAJJ?

All pilgrims must travel on our flights back to UK.

DO I NEED TO VISIT YOUR OFFICE TO BOOK?

No, you post your booking form and deposit. All valuable documents should be sent to us using special delivery likewise we would return all valuable documents via special delivery.

DO YOU ARRANGE TRANSPORT FOR TAWAFE- ZIARAAT

No transport for Tawaf-e-Ziarat. Due to overwhelming crowd, its not been possible for us to arrange transport for individual so all Hajjies are requested to manage the transport by their own.

DO I NEED TO TAKE TRAVEL INSURANCE?

We are legally obliged to advise you to take out adequate travel insurance. Travel insurance is not included as part of your Hajj package and it remains your responsibility to purchase travel insurance separately. You must be satisfied that your insurance fully covers all your personal requirements including cancellation charges, medical expenses, pre-existing medical conditions and repatriation in the event of accident or illness. If you choose to travel without adequate insurance cover, you do so entirely at your own risk and we will not be liable for any losses howsoever arising, in respect of which insurance cover would otherwise have been available